Editor’s note: This article is part three of a three-part series. Click here to read Part 1, and click here to read Part 2.
Editor's note ii: Watch the new DE's Recall Visit video with Dr. Brady Frank and Dr. Chris Salierno, as Dr. Frank elaborates further on the DDSO model. See if a DDSO is right for you and your practice by watching the video here.
DDSOs – (n.) A new breed of business models; dental support organizations (DSOs) that are majority-owned by dentists
Based on my experience of working with hundreds of retirement-age dentists, I have found that only about 6% are able to retire comfortably by the age of 59. However, given market conditions, it is no wonder that 94% of dentists are struggling, while only 6% are rising above. Multiple dental schools have opened, leading to increased competition. Insurance reimbursements have been reduced. Marketing budgets are higher. Overhead is higher, and DSO expansion has created a tougher market for private practices.
I was once so emotionally burdened by these conditions and their effects on my life, that I made the decision to intensely study the habits of the silent minority—the 6% of financially abundant dentists. I wanted to learn how they broke their chains and found financial and professional freedom, as well as getting back control of their time.
What I found amazed me. The 6% of dentists who defied the odds all used similar tactics, including protocols, systems, investments, tax-advantaged strategies, vertical companies, and dentist-owned transition strategies. They were a silent minority, but they had learned how to achieve success.
At first, I was highly skeptical about the methods and results of those top 6%. I thought that they were perhaps doing something unethical—or perhaps even illegal. How did they crack the code to double-digit growth year after year? They had solid new patient numbers, consistent addition of co-owners, value-added acquisitions, and vertical companies that helped scale their practices, drive down overhead, and increase profits. These practitioners were able to reinvest in income-producing assets that provided tax-advantaged income streams. They were able to practice dentistry as a choice—as opposed to a necessity—allowing them to be truly free.
In my research, I identified seven key streams of income that these doctors had built into their businesses. These streams of income can be thought of as “vertical companies” that are related, but separate, from the actual clinical practices (figure 1). In the following section, I will briefly explain four of the more successful and popular vertical company setups.
Popular and successful vertical companies
First, income-producing commercial real estate is a wonderful tax-advantaged, lifelong income stream. Using value-added approaches, properties can be purchased to accommodate additional locations and provide solid ROI for revenue originally generated at the practice level.
Second, building your own dental membership, savings, or discount plan within your practice can dovetail with your marketing strategy to provide strong return. Building your own plan allows you a passive stream of income. It is a wonderful lead-generation tool for new patients, and it facilitates strong patient retention numbers for current patients of record.