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attracting new patients at your local gym

How partnering with your local gym can help you attract new dental patients

Aug. 10, 2024
Learn more about how a partnership with your local gym can help you tap into a community of potential new patients who are already proactive about their health and wellness.

Are you looking to expand your dental practice and connect with a community that values health and wellness? Partnering with your local gym could be the key. This collaboration offers a unique opportunity to attract health-conscious individuals directly to your practice, enriching your patient base with engaged, proactive members.

This guide will show you how to tap into the vibrant fitness commun-ity—from choosing the right gym locations to understanding member demographics—ensuring your marketing efforts hit the mark. Act now and transform your dental practice by aligning with a like-minded, health-focused community. Let’s get started!

Step 1: Research and planning

Proximity: Choose gyms near your dental practice for ease of access.

Traffic volume: Opt for locations with high member traffic to increase potential patient interactions.

Visibility and accessibility: Select gyms that are easy to find and access, as these are likely to have a more stable membership base.

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Getty Images 953427498

Understanding gym demographics

Demographic profiling: Analyze age, gender, lifestyle, and socioeconomic status of gym members to tailor your marketing efforts effectively.

Data gathering method:

Observational studies: Spend time at the gym to observe and gather insights on member trends.

Partnership with gym manage­ment: Lever-age any existing demo-graphic data from gym management.

Social media and online research: Review the gym’s online presence for additional demographic insights.

Utilizing the data

Tailored campaigns: Use the collected data to align your marketing messages with the needs and preferences of the gym members. For instance, offer family dental care packages if many families frequent the gym.

By understanding the gym location and demographics, you can create targeted, appealing marketing campaigns that effectively attract new patients to your practice. This groundwork is crucial for a successful partnership and maximizing your marketing investments.

Step 2: Initial contact

Finding the right contact within the gym is crucial for effectively pitching your partnership proposal. The right contact is typically someone in a decision-making position who has the authority to approve collaborations and marketing activities at their location. Here are some steps to help you identify and connect with the right contact person.

Connecting with the right person

Identify the role. The general manager (GM) oversees gym operations and partnership decisions, the marketing manager manages promotional and comarketing initiatives, and the community relations or events coordinator focuses on community engagement and event management.

Utilize the gym’s website. Navi-gate to the location-specific page to find staff listings in the “About Us” or “Our Team” sections. Look for contact details or use the general inquiry form to request contact information.

Call the gym directly. Contact the gym’s main line and ask to speak with the person handling partnerships or community events. If not directly connected, request the contact details for the responsible manager.

Visit the gym in person. Visit the gym during off-peak hours for a better chance of speaking directly with management.

Network within the industry. Attend local business networking events where gym managers and marketing professionals are likely to participate.

Additional tips

Persistence and politeness: Follow up politely, as securing the right contact might require multiple attempts.

Preparation: Be prepared with a clear and concise explanation of your proposal to present yourself professionally.

Finding the right contact is just the first step, but it’s a critical one. The effectiveness of your initial outreach can set the tone for all subsequent interactions, so it’s worth putting in the effort to ensure you start on the right foot.

Preparing your pitch

To prepare an effective pitch for a partnership with a gym, it’s important to craft a message that’s not only compelling and clear, but also tailored to the specific needs and goals of the gym. Here’s how you can refine and utilize the provided script to make your pitch as persuasive and professional as possible.

Understand your audience: Be-fore you even start the conversation, it’s crucial to have a solid understanding of what the gym and its management team value. Research their company goals, recent campaigns, and community involvement to align your pitch with their objectives.

Tailor your message: Customize your script to reflect your understanding of their business and how a partnership can specifically enhance their member experience and brand value. Emphasize the synergy between physical fitness and dental health, and how both contribute to overall wellness.

Refine the script: Using the script as a foundation, you can refine each part to ensure clarity, engagement, and persuasiveness.

Sample scripts

Introduction: Be personable and genuine. Starting with a simple inquiry about their day shows respect for their time and sets a friendly tone. Example: “Hello, I’m [Your Name] from [Dental Practice] right down the block. How’s everything going at the gym today?”

Engaging and building interest: Clearly articulate the value of the partnership right from the start. Highlight your admiration for their community-building efforts as a segue into how your services can complement these efforts. Example: “I’ve always admired how your gym supports its members’ health goals. We share a similar commitment at [Dental Practice], focusing on overall wellness, which is why I think a partnership could be mutually beneficial.”

Focused pitch: Be specific about what you’re offering. Detail the logistics of the health booth and what exactly “valuable health insights” means. This could include free dental health screenings, Q&A sessions with dental professionals, or educational seminars on the link between dental health and physical fitness. Example: “We’d love to promote your gym to our patients. We think there’s a strong overlap between our client base and your members. We could feature your gym in our office and through our social media channels, which reach a large audience who care deeply about their health and well-being. In exchange, we’d like to set up a small, nonintrusive health booth here once a month. This would provide your members with valuable health insights at no cost to them or to you, enhancing the member experience here at the gym.”

Then, wait for the positive response. Create casual conversation. Here is where perhaps you both will discuss logistics (time, dates, etc.).

Closure: Reinforce your enthusiasm for the potential partnership and express gratitude for their time. This reinforces a positive end to the conversation. Example: “Thank you so much for this. I’m genuinely excited about the potential benefits for both our communities and look forward to exploring this further with you.”

Additional tips

Practice. Before you make your call or visit, rehearse your pitch to ensure it flows smoothly and confidently.

Be ready for questions. Antici-pate potential questions or concerns the gym might have and prepare your responses in advance.

Follow-up. After your initial contact, send a thank-you email summarizing the key points of your discussion and confirming the next steps.

By refining your pitch and being well prepared, you increase your chances of making a successful initial impression and laying the groundwork for a beneficial partnership with the gym.

Step 3: Implementation and follow-up

Once you have finalized the agreement and set up all the logistics for your partnership with the gym, the next crucial phase is implementation and follow-up. This step ensures that the collaboration is executed effectively and continues to meet the goals of both parties. Follow the detailed guide here on how to manage this phase.

Launching the initiative

Staffing: Make sure that the dental staff members who are present at the gym are well trained—not just in dental health, but in how to engage effectively with gym members. Staff members should be approachable, knowledgeable, and well prepared to represent your dental practice.

Resource allocation: Ensure that all necessary resources—such as informational brochures, free samples, and promotional materials—are available in sufficient quantities at the gym. These should be displayed attractively and be easily accessible to gym members.

Ongoing activities

Regular booth setup: Adhere to the agreed schedule for setting up your health booth at the gym. Regular presence helps maintain visibility and keeps the momentum of the partnership going.

Engagement activities: Plan and execute ongoing activities, such as monthly health talks, Q&A sessions with dental professionals, or interactive competitions that can engage gym members and keep the partnership vibrant.

Monitoring and adjusting

Feedback collection: Regularly collect feedback from gym members and staff about the booth and activities. This can be done through informal conversations, feedback forms, or digital surveys.

Adjustment implementation: Be willing to adjust aspects of the partnership, such as the frequency of activities, staffing, or types of services offered based on the feedback and results of ongoing monitoring.

Evaluating success

Performance metrics: Evaluate the success of the partnership based on predefined metrics, such as the number of gym members visiting the booth, the number of appointments or referrals generated, and overall member satisfaction.

Report sharing: Share these performance metrics with gym management during review meetings and use them to make data--driven decisions about the future of the partnership.

Sustaining the relationship

Regular updates: Keep gym management informed about any new services, offers, or news from your dental practice that may be relevant to gym members.

Acknowledgments and appreciation: Show appreciation for the gym’s collaboration and support. This can be through formal acknowledgment in your promotional materials, sharing success stories that highlight the benefits of the partnership, or even hosting appreciation events for gym staff.

Additional tips

Be proactive. Always be on the lookout for new ways to enhance the partnership and provide additional value to both gym members and your dental practice.

Stay flexible. The needs and preferences of gym members can evolve, so staying flexible and adaptive to these changes is crucial for maintaining a successful long-term partnership.

Build personal connections. En-courage your staff to build personal connections with gym members and staff. Strong personal relationships can enhance collaboration and ensure the partnership thrives.

By effectively managing the implementation and follow-up of your partnership with a local gym, you can ensure that the collaboration not only meets, but exceeds the expectations of all parties involved, fostering a successful and lasting relationship.

Tapping into a community focused on wellness

A partnership between your dental practice and a gym is a strategic move to attract new patients by tapping into a community focused on health and wellness. By engaging with gym members directly, you showcase your commitment to holistic health, positioning your practice as an integral part of their overall wellness journey.

Implementing this collaboration effectively increases your visibility and demonstrates your value, making your dental services a natural choice for fitness enthusiasts. Each interaction at the gym builds trust and familiarity, which is essential for converting gymgoers into loyal dental patients.

This is more than a growth tactic—it’s a commitment to integrating dental health within a lifestyle centered on wellness, helping you attract and retain patients who are proactive about their health. 

Editor's note: This article appeared in the July/August 2024 print edition of Dental Economics magazine. Dentists in North America are eligible for a complimentary print subscription. Sign up here.

About the Author

Michael Arias

Michael Arias has been ground marketing for a decade. He is the host and founder of The Dental Marketer podcast, cohost of the Dental Drill Bits podcast with Sandy Pardue, cofounder of the only pediatric dental marketing course, and creator of The Ground Marketing course. Connect with Michael through The Dental Marketer podcast or visit thedentalmarketer.org. For helpful tips, strategies, ideas, and marketing advice, sign up for his weekly newsletter at thedentalmarketer.lpages.co/newsletter.

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