As dental professionals strive to provide the best care for their patients, they often encounter challenges imposed by traditional insurance—complex regulations, coverage limitations, and financial barriers that prevent patients from accepting necessary treatment. Dental membership plans offer a practical solution that enables practices to deliver better care and streamline their operations. Here’s how implementing a dental membership plan can help improve patient outcomes and elevate the patient experience.
What are dental membership plans?
A dental membership plan is an in-house subscription program offered by dental practices, where patients pay a monthly or annual fee for preventive services and discounts on other treatments. These plans allow practices to eliminate the interference of third-party insurers and offer patients transparent pricing and better access to care.
According to a Dental Economics report,1 dental membership plans average $33.04 per month in nonrural areas, allowing patients to receive preventive care without additional out-of-pocket costs, and offering discounts on procedures ranging from 10% to 25%.
How dental membership plans benefit your practice and patients
1. Eliminating financial barriers and enhancing case acceptance
One of the major challenges dental practices face is convincing patients to move forward with recommended treatments, especially when high deductibles, insurance limitations, or out-of-pocket costs come into play. These financial barriers often result in low case acceptance and delayed care, which can worsen patients’ oral health over time.
By offering a membership plan, practices eliminate many of these barriers. Since membership plans do not have annual maximums or deductibles, patients can receive treatment without worrying about exceeding their insurance limits. This allows practices to present treatment plans based on clinical needs, leading to higher case acceptance and better long-term outcomes for patients.
Membership plans also simplify patient decision-making by providing predictable costs and immediate savings. When patients know they’ll receive discounted rates on major procedures, they’re more likely to proceed with necessary treatment rather than postponing it due to financial concerns.
2. Increasing preventive care and building long-term relationships
Preventive care is essential for maintaining oral health, and dental membership plans make it easier for patients to stay consistent with their cleanings and exams. Most plans include these preventive services at no extra charge, which removes cost barriers and encourages regular visits.
When patients come in for routine checkups, it gives dental practices more opportunities to monitor their oral health, catch issues early, and build stronger patient relationships. Consistent preventive care also helps reduce the need for emergency procedures, improving patients’ overall experience and satisfaction with their dental care.
Studies from the ADA Health Policy Institute show that reducing financial barriers through preventive care leads to healthier patients and fewer emergencies.2 Offering a membership plan that emphasizes preventive services helps practices promote proactive health management.
3. Streamlining the patient experience with no insurance hassles
Navigating insurance regulations, paperwork, and pre-authorizations can be frustrating for both patients and practices. These hurdles often delay treatment and create administrative burdens that consume valuable time and resources.
With dental membership plans, practices can streamline the care process. There are no waiting periods, no pre-authorization requirements, and no denied claims to manage. This gives practices the flexibility to provide immediate treatment when necessary and enables patients to receive care without the typical insurance-related delays.
For patients, the simplicity of membership plans provides a better experience, removing the stress and confusion associated with insurance coverage. This also allows dental teams to spend more time focused on patient care, rather than processing insurance paperwork.
4. Driving practice growth and building patient loyalty
Dental membership plans offer a reliable way for practices to boost patient loyalty and generate consistent revenue. By encouraging patients to enroll in a membership plan, practices create long-term relationships built on trust and consistent care. Patients who are part of these programs tend to stay with the practice for preventive services and major procedures alike, leading to more predictable cash flow.
Additionally, membership plans can attract new patients—particularly those without dental insurance. According to Harmony Health’s research,3 many patients without insurance prefer membership programs because they offer affordable, straightforward options for receiving regular care. These plans help differentiate your practice as one that prioritizes patient affordability and care flexibility, which is especially important for uninsured or underinsured patients seeking comprehensive services.
A real-life example
Consider a patient who had no dental insurance and signed up for a $38-per-month membership plan that included two cleanings and exams per year, plus discounts on additional treatments. After her first visit, the dentist identified the need for a crown, extraction, and filling. Without the membership plan, the total cost would have been $2,400. Thanks to her plan, the patient saved over $900 on these procedures and was able to receive treatment right away without any insurance-related delays or restrictions.
This patient became a loyal, long-term client and appreciated the transparency, affordability, and simplicity of the membership program. This real-world example demonstrates the power of dental membership plans in building stronger patient relationships and driving long-term practice success.
Final thoughts
Dental membership plans not only improve the patient experience but also create a sustainable model for dental practices to provide better care without relying on third-party insurance. These plans eliminate financial barriers, enhance case acceptance, and promote preventive care while helping practices reduce administrative workloads and foster long-term patient loyalty.
If you’re interested in offering a dental membership plan at your practice and want to see how easy it can be to launch and grow a successful program, schedule a demo with BoomCloud. Our platform simplifies the process, helping you create and manage a membership plan tailored to your practice’s needs. Schedule a demo today and start providing better care for your patients while driving practice growth.
Editor's note: This article originally appeared in DE Weekend, the newsletter that will elevate your Sunday mornings with practical and innovative practice management and clinical content from experts across the field. Subscribe here.
References
- Boynes SG, Bingham K. Smile by subscription: an evaluation of dental membership plans in the US. Dental Economics. September 6, 2024. https://www.dentaleconomics.com/practice/article/55130208/smile-by-subscription-an-evaluation-of-dental-membership-plans-in-the-us
- Gupta N, Vujicic M. Main barriers to getting needed dental care all relate to affordability. ADA Health Policy Institute Research Brief. Updated November 2019. https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/resources/research/hpi/hpibrief_0419_1.pdf
- Smile by subscription: an evaluation of dental membership plans in the United States of America. Executive Summary. Harmony Health. https://cdn.oralgenome.com/images/Harmony/News-Updates/membership-plans-executive-summary.pdf